Shipping policy

Shipping Policy

Where we ship
YOOL currently ships within the United States only. We do not offer international shipping at this time. Available shipping options depend on your delivery address and are shown at checkout.

Order processing
Orders are typically processed and shipped within 1–2 business days after purchase. We do not process or ship orders on weekends or major U.S. holidays. Orders placed during those times begin processing on the next business day. Carrier closures may affect pickup and delivery schedules.

Shipping rates and delivery times
Shipping charges are displayed at checkout before you complete your purchase.

Standard shipping typically takes 5–8 business days after shipment, in addition to order processing time. Delivery times are estimates and may vary because of weather, carrier delays, holidays, or other disruptions.

Order tracking
Once your order ships, we will send a shipping confirmation email with tracking information. Tracking updates may take time to appear after the carrier receives your package.

Shipping address and order changes
Please check your shipping address before placing your order. If you need to request a correction or cancellation, contact support@yoolgoods.com as soon as possible. We cannot guarantee changes once processing has begun or an order has shipped.

Delayed, missing, or damaged packages
If your package is delayed, missing, damaged, or marked delivered but cannot be located, contact support@yoolgoods.com with your order number and details. We will help investigate with the carrier and determine the appropriate next steps. For damaged items, include photos of the item and packaging if available.

Returns
For return eligibility and instructions, please review our Refund Policy.

Contact
For shipping questions, email support@yoolgoods.com.